At Serrano Appliance Repair, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information from users of our website (hereafter referred to as Site). By using our Site, you agree to the terms outlined in this policy.

Information Collection and Use

When you contact us via our Site, whether through a call request form or telephone, we collect personal information that you voluntarily provide. This may include your name, phone number, and email address. This information is used to contact you for service-related purposes and is necessary for operational needs.

We also collect non-personal browsing data automatically through cookies or web beacons to improve user experience. This data includes information such as your IP address, browser type, and pages visited on our Site.

Information Sharing

Your personal information may be shared with our trusted partners necessary to perform operational and service functions. By submitting your information, you acknowledge and consent to such sharing. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

Communication Preferences

By contacting us, you agree to allow Serrano Appliance Repair and its partners to communicate with you via phone, email, or text for service-related purposes. If you wish to opt-out of such communications, please contact us at (951) 633-7161.

Legal Disputes and Limitations

By using our Site, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services provided. Any claims arising from your use of our Site or services will be resolved through direct negotiation, and the maximum compensation for any claims is limited to $100.

In the event of a dispute, you agree to bear your own legal fees and expenses.

Security

Serrano Appliance Repair takes reasonable precautions to protect your information. We implement various security measures to maintain the safety of your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. We will notify you of any significant changes by posting the new policy on our Site with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or need further information, please contact us at (951) 633-7161.